Return policy and shipping page.
Your satisfaction is guaranteed. We offer free returns, and exchanges with no restocking fee within 30 days of receiving your product. Refunds will be provided back to the original payment form, Refunds will be processed within the same business day, If we ask for the product back where possible include the original packaging. refunds in this case will be processed upon return of the product. Surprise products will only be returned if unopened. Our goal is to make the return policy as simple and easy as possible. We will provide a return shipping label if your sending any product back. If you do need to return a product Contact me through the stores email email@example.com. For faster service simply use one of the chat buttons on the bottom of any page. I will get back to you ASAP.
We offer one business day order processing. Standard shipping is included within the USA through the USPS. We also offer calculated upgraded shipping with priority mail for under 1 pound. USA shipping is free. International shipping is based on weight and country. Our central location in Kenosha, Wisconsin provides fast 2-3 day shipping via first class mail for most of the country.
Payments accepted. We accept PayPal and Shopify pay which accepts credit cards as payment.
Your satisfaction is our highest goal. I take pride in providing fast and reliable service, with quality packaging to protect your product, on its journey to you. We have a 100% feedback score on my ktowntoy EBay store.
I look forward to serving you.
Thanks John founder KtownToys!